Effective Date: October 10, 2025
Last Updated: October 10, 2025
The Soobaby AI Team (Shenzhen NovaVoyage AI Co., Ltd.) (hereinafter referred to as "we") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.
It is essential that this Privacy Policy is drafted with your needs in mind, that you have a comprehensive understanding of our personal information collection and usage practices, and that you ultimately maintain control over the personal information provided to us. This Privacy Policy outlines how we collect, use, disclose, process, and store the information you provide to us when using our App. Under this Privacy Policy, "Personal Information" refers to data that can be used to identify a specific individual, either by itself or when associated with other information. We will strictly comply with this Privacy Policy to use this information.
This Privacy Policy applies to the Soobaby AI mobile application (iOS and Android versions). By using our services, you agree to this Privacy Policy.
Our legal bases for processing your personal data include: (a) necessity for fulfilling the service contract with you; (b) obtaining your consent; (c) necessity for compliance with a legal obligation; and (d) necessity for the purposes of legitimate interests (such as improving services and security protection).
When you register an account, we collect:
We offer the following third-party login options:
We only receive the basic information provided by these platforms and do not access your other data.
Important Note: We take the security and privacy of audio data very seriously.
Information collected:
Purpose of use:
Security Measures:
We record the type, duration, and frequency of the soothing audios you play, which is used to provide personalized recommendations and improve our services. Some audio files may be cached on your device to enhance the playback experience.
We automatically collect the following information:
This information is used to maintain app functionality, diagnose issues, and improve the user experience.
Our app analyzes cries using AI, which is a typical automated processing method. We do not make automated decisions that produce legal effects concerning you or similarly significantly affect you, solely based on automated processing.
| Permission | Purpose | Impact of Denial |
|---|---|---|
| Microphone | Record baby cries | Analysis function cannot be used |
| Storage | Cache audio files | Requires re-downloading |
| Network | Upload recordings, synchronize data | App cannot function |
You can manage these permissions at any time in your device settings.
We use local storage technology (Expo SecureStore on iOS/Android) to save:
We do not use third-party advertising or tracking Cookies.
Service Provider: Google LLC
Purpose: Third-party login authentication
Information Shared: Email address and basic profile information
Privacy Policy: https://policies.google.com/privacy
Service Provider: Apple Inc.
Purpose: Third-party login authentication (iOS only)
Information Shared: Email address and basic profile information
Privacy Policy: https://www.apple.com/legal/privacy/
Your data is stored on secure servers located in the United States.
For users from the European Union or the United Kingdom, we transfer data based on the Standard Contractual Clauses (SCCs) approved by the European Commission to ensure your data receives adequate protection during cross-border transfers.
Where required by law or regulatory authorities, we may temporarily retain information in backups before any regular backup system is completely deleted. Such information will be subject to the same strict protection measures (e.g., for tax, compliance audits, etc.).
| Data Type | Retention Period |
|---|---|
| Account Information | During account activity, cleared within 30 days after deletion |
| Audio Recordings | Automatically deleted within 30 days after analysis is complete |
| Analysis Results | During account activity, cleared within 30 days after deletion |
| Device Logs | 90 days |
We do not sell, rent, or trade your personal information to third parties. We only share information in the following circumstances:
You have the following rights regarding your personal information:
You can view your information within the app under "Settings > Account Management," or send an email to [email protected] to request a complete data copy.
You can directly modify your personal information within the app.
You can delete your account within the app under "Settings > Account Management > Delete Account." Once deleted, all data will be completely erased within 30 days, and this action is irreversible.
You can send an email to [email protected] to request to export your data, and we will provide the data file in JSON format within 15 working days.
For data protection-related issues, you may contact our Data Protection Officer at: [email protected]
If you are an EU resident, you also have the right to restrict processing, object to processing, and the right not to be subject to automated decision-making.
If you are a California resident, you have the right to know, the right to delete, and the right to non-discrimination. We do not sell personal information.
California users can exercise the "Do Not Sell My Info" right through the following method: Send an email to [email protected] to exercise the "Do Not Sell My Info" right.
Important Statement: Soobaby AI is designed exclusively for adult parents and guardians. Users of this application must be 18 years of age or older.
We do not knowingly collect personal information from children under 13 years of age. Although the app records baby cries, these audios:
If you discover that children's data has been provided, please contact us by email to: [email protected] to have the information deleted.
We may update this Privacy Policy from time to time. Significant changes will be notified to you through the following means:
Continued use of our services constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or need to exercise your rights, please contact us:
If you believe we have violated applicable data protection laws, you have the right to lodge a complaint with the data protection supervisory authority in your country or region.
We never sell your personal information to third parties.
Our application may contain links to third-party websites or services, which are not governed by this Privacy Policy.